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Refund and Returns Policy

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Terms and Conditions

Welcome to JUMBACART!

These terms and conditions outline the rules and regulations for the use of JUMBACART's website, located at https://jumbacart.in/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use JUMBACART if you do not agree to take all of the terms and conditions stated on this page.

1. Terminology

The following terminology applies to these Terms and Conditions, Privacy Policy, Refund Policy, Disclaimer Notice, and all Agreements:

  • "Client," "You," and "Your" refer to you, the person logging onto this website and compliant with the Company's terms and conditions.

  • "The Company," "Ourselves," "We," "Our," and "Us" refer to JUMBACART Digital Private Limited.

  • "Party," "Parties," or "Us" refer to both the Client and ourselves.

2. Cookies

Most interactive websites use cookies to retrieve user details for each visit. JUMBACART uses cookies to enable the functionality of certain areas, making it easier for visitors to navigate the website.


3. License

Unless otherwise stated, JUMBACART and/or its licensors own the intellectual property rights for all material on JUMBACART. All intellectual property rights are reserved. You may access this material from JUMBACART for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from JUMBACART

  • Sell, rent, or sub-license material from JUMBACART

  • Reproduce, duplicate, or copy material from JUMBACART

  • Redistribute content from JUMBACART


4. Contact Information

Company Name: Jumbacart Digital Private Limited

Registered Address:

  • FIRST FLOOR, 0, MD BASHARAT, Daru Jabra Road, Jama Masjid Jabra, JABRA, Daru, Hazaribag, Jharkhand, 825313

Email: jumbacart1@gmail.com

Phone: 9771884112

Refund and Returns Policy


1. Eligibility for Returns

To be eligible for a return, your item must:

  • Be unused and in the same condition as received.

  • Be in the original packaging.

Non-returnable items include:

  • Perishable goods (food, flowers, newspapers, magazines).

  • Intimate or sanitary products.

  • Hazardous materials, flammable liquids, or gases.

  • Downloadable software products.

  • Health and personal care items.

  • Gift cards.

2. Partial Refunds

Only partial refunds may be granted if:

  • A book has obvious signs of use.

  • A CD, DVD, software, video game, or vinyl record has been opened.

  • The item is not in its original condition, damaged, or missing parts for reasons not due to our error.

  • The item is returned after 30 days from delivery.


3. Refund Processing

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.



4. Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.



5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at Jumbacart1@gmail.com and send your item to:

FIRST FLOOR, 0, MD BASHARAT, Daru Jabra Road, Jama Masjid Jabra, JABRA, Daru, Hazaribag, Jharkhand, 825313



6. Gifts

If the item was marked as a gift, you will receive a gift credit for the value of your return.



7. Shipping Returns

To return your product, ship it to:

FIRST FLOOR, 0, MD BASHARAT, Daru Jabra Road, Jama Masjid Jabra, JABRA, Daru, Hazaribag, Jharkhand, 825313



8. Need Help?

For any queries regarding refunds or returns, contact us at:



Final Notes

JUMBACART reserves the right to modify or update these terms and conditions at any time. Continued use of the website after changes implies acceptance of the revised terms.